INT500 – FULL CASSETTE RETRACTABLE AWNING BY INTELROLL®
MODERN Patio Canopy for Residential and Commercial Use
Designed in the United Kingdom by Introll®
Why Choose the INT500 Full Cassette Awning?
Unmatched Protection and Longevity
The full cassette design completely encloses the awning’s fabric, roller, and arms when retracted. This ensures maximum protection from rain, wind, UV rays, and dirt, keeping your awning in pristine condition. The result? Extended lifespan, reduced maintenance, and lower replacement costs.
Superior Durability
Engineered with a powder-coated aluminum frame, stainless steel fittings, and dual-cable spring-loaded folding arms, the INT500 is built to endure. The robust materials are rust-resistant and shield moving parts from wear and tear, making it ideal for year-round use in varying climates.
Elegant Design
The INT500 boasts a sleek and streamlined design that enhances the aesthetic of any outdoor space. Choose from two sophisticated frame colors: Classic White for a timeless look or Anthracite Grey for a modern, refined finish. These options allow you to personalize your space while maintaining a polished, professional appearance.
Flexible Fabric Options
We offer two high-quality fabric options tailored to your specific needs:
- Polyester (290-300gsm): Lightweight, durable, and water-resistant, perfect for general outdoor use.
- Acrylic (320gsm): Thicker and more durable, with superior UV resistance, making it ideal for prolonged exposure to sunlight.
What is GSM? GSM (grams per square meter) measures the fabric’s thickness and weight. A higher GSM indicates enhanced durability and strength, ensuring reliable performance in all weather conditions.
Exceptional Flexibility
The INT500’s adjustable angle, ranging from -5° to 45°, allows you to control the amount of sunlight and shade in your outdoor space. When retracted, the awning seamlessly folds into the cassette, preserving outdoor views and freeing up space.
For ultimate convenience, you can enhance the awning with optional electric motors, LED lighting, and weather-responsive sensors that adapt to changing conditions automatically.
Features and Specifications
Key Features
- Remote-Controlled Operation: Effortlessly manage the awning with a pre-calibrated remote. Integrated LED lighting adds functionality and ambiance.
- Weather-Responsive Sensors: Optional wind, sun, and rain sensors provide automatic adjustments, ensuring protection even when you’re away.
- Water Drainage System: The upgraded front bar includes a water drainage slot for reliable performance during rainy weather.
- Customizable Fabrics: Available in PU-coated polyester or premium European acrylic, both offering excellent UV and water resistance.
Technical Details
- Frame Material: Powder-coated aluminum for durability and rust resistance.
- Cassette Dimensions: 220mm x 150mm.
- Roller Diameter: 70mm.
- Wind Resistance: Rated at 85N/m².
- Water Resistance: Fabric rated at 17L/m².
Available Extras for Customization
- Motorized Control: Electric operation with manual crank backup.
- Built-In LED Lighting: Bright LED strips for stylish evening use.
- Weather Sensors: Automatically adjusts based on wind, sun, and rain conditions.
- Frame Colors: Choose from Classic White or Anthracite Grey.
- Fabric Options: PU-coated polyester or European-grade acrylic.
Optional Weather Sensor Technology
The optional Wireless Wind, Sun, and Rain Sensor enhances convenience by automatically adjusting the awning based on weather changes.
- Retracts during strong winds or rain.
- Extends when sunlight reaches a set threshold.
- Fully customizable sensitivity settings to suit your needs.
Ease of Installation and Maintenance
The INT500 is designed for straightforward installation and minimal upkeep:
- Pre-calibrated remote controls ensure quick setup.
- Includes all necessary brackets, bolts, and screws.
- Easy to clean with a sponge or cloth.
- Designed for concrete or brick wall mounting by professional installers.
Guarantee Policy
At Intelroll Global Ltd., we stand behind our products with a 12-month manufacturing guarantee, covering material and workmanship defects. Fabric issues are covered for 14 days. For installation, we can recommend trusted installers in your area.
Alfred Francis (verified owner) –
Long delivery gutter brackets. The rest was good.
Analia F. (verified owner) –
I was happy with the purchase of the awnings from Intelroll. One of the brackets was faulty and after a few emails they did send me a replacement bracket. The awnings look good.
Michael (verified owner) –
Very nice awnings
Martin H. (verified owner) –
All went well, Tony the fitter was great! Awning works as it should but too early to comment on it yet as it’s so new, I had to have two “L” shaped brackets which cost £395 extra! I spoke with my friend who has his own stellar company & he’s said they would be around the £150 mark, so very expensive!
Jo Hopper (verified owner) –
Lovely product just really bad customer service
Viviana (verified owner) –
Overall experience was good. Ordering online is straight forward. Awnings are of good quality and well designed. Installation was excellent with Toni being super helpful, friendly and patient, helping also with the wall lights I had to move to fix the awning.
The only reason for the 4 instead of 5 star is that this company does not answer phone calls or whatsapp chats despite advertising their number in their contact details. They will expect you to have all communication done via email, so if you have any burning question you would rather speak to them about on the phone, they will not answer and will have no choice than using emails hoping they will swiftly answer.
An example was that I was told by email on a Sunday at 8.55am, the day before a bank holiday, that there was ‘a possibility’ they could anticipate my installation to the next day, on the Monday bank holiday, and asking if in case I was available. I immediately replied Yes to it and as it was ‘a possibility’ I asked for definite confirmation and the time window (AM or PM?) the installation would have happened so I could arrange my day. They did not come back to me the all day. The next day again no reply at all to emails or my calls. By 2pm none had come so I gave up on expecting the installation was going ahead on a bank holiday. To my surprise at 3pm Toni rang my door to install. I was pleased the installation could go ahead in the end but with no confirmation I could have gone out. Customers should not be left waiting and wondering without knowing, if I had to work on the day it would have been really difficult without knowing the time. It is just a matter of courtesy.
Matthew T. (verified owner) –
Great product and great service! The installer was very friendly and competent, but unfortunately left all the packaging behind afterwards – not sure if this was forgotten or not part of the service to remove it. Overall would definitely recommend though
Steven G. –
Item itself good. Company would not give a vat invoice. So have been reported to hmrc
Benjamin P. –
Fantastic product, very well made using High Quality materials. Movement is very smooth & the lighting is bright. Fitted by a very nice chap with a good standard of workmanship.
My only disapointment was that the fitter did not hard wire the Power supply into the house, that is down to us we where told (so extra wiring costs involved)
Also the cable & plug lead from the Awing is like 1.5mts long Why ????? the Awning is 2.4mts High from ground level so we now need to have external junction box with extra cable running into house. (For the money you would exspect a Lead long enough to plug in 4mts +)
Overall a Great Product for once, very pleased just the one small Lead issue which is why its a 4 not a 5 Star Product.
Sanjaykumar Gajelli –
Loved the item its strong , durable and easily withstand moderate wind or rain. will have to test in for summer and awaiting for sunny weeks further. Person who installs is very nice guy and does all join in an hour or 2
Carey / Charlbury, Oxfordshire –
I have sanded down and painted the frame so now it matches the decking. Too much work, wasn’t worth it, but the awnings are good
Morgan Bailey / Stratton, Cornwall –
Make sure you measure the area that you need before purchase as it just about covers my patio
Andrei / Swanage, Dorset –
package was lost on the way, contacted support, and they got back to me within minutes and sent another one out the same day. Two weeks later the one they originally sent arrived and they told me to keep it so now I’ve got a backup!
Patrick / Grays, Essex –
happy with the purchase, but would like to see more colour selection in the future
Coby / East Cowes, Isle of Wight –
Met my expectations, but we had a big storm recently and I forgot to take it down. It damaged the fabric where it met the straps and now its barely hanging on, but to be fair that was probably my fault. Would still recommend, just remember to take it down before a storm, its perfect for a sunny day
Nellie Lowe / Appleby in Westmorland, Cumbria –
Zip bag broke on first attempt so had to get a new one but the board is good
Adeel A. / Bognor Regis, West Sussex –
I’m a diy person but still struggled so had to get friends to help out, looks pretty good
Salahuddin / Bollington, Cheshire –
had a problem with the remote, sorted quickly and replacement arrived
Christy / Bicester, Oxfordshire –
four stars
brendan bateman / Banbury, Oxfordshire –
havent been able to find replacement canopies online so not much choice with the colour and design
Conrad / Leiston, Suffolk –
not the best quality, but its prettu good
Ernest / Newcastle Emlyn, Carmarthenshire –
Good looking awnings, but unfortunately our wall isnt strong enough to install the awnings on so had to return
Safa E. / Hailsham, East Sussex –
two man job, dont buy it thinking you can do it alone
Oluwatobiloba W. / Hebden Bridge, West Yorkshire –
happy with price and quality, but I wish the colour of the unit would match the fabric
Emir M. / Duniplace, Falkirk –
the product is extremely heavy, dont even think think that you can lift it on your own
Dawson / Crowthorne, Berkshire –
Where we have put the Awning it gives us shade when the sun is high during the day. Pleased with it so far. It comes out quite easily but takes much more strength to roll it back in. If it get too hard we will consider replacing with an electric version. We also bought a cover for it for the winter as it seems too heavy and too big to take down to store as suggested in the instructions.
Iestyn A. / Bridge of Tilt, Perth and Kinross –
Had a bit of a problem during delivery but was quickly sorted
Kaison H. / Wokingham, Berkshire –
wish I could connect it to alexa
Mallory A. / Hemel Hempstead, Hertfordshire –
Wish I bought the electric one, the manual is a bit of a pain to wind and unwind but still worth it
Destiny / Newton Abbot, Devon –
Same as the description, although moves a lot in wind
Elle-May W. / Mexborough, South Yorkshire –
The awnings are fantastic, but were delivered on short notice at an inconvinient time. Please give more notice next time.
Chance P. / Dunblane, Stirlingshire –
Small problem, sorted easy
Tulisa M. / Thurso, Highlands –
bolts supplied are not good enough apart from that delighted with purchase , use good quality expander bolts , these are very heavy units .
neil h. –
Not fitted yet or opened but can’t fault service
Aadam Rocha / Gloucester, Gloucestershire –
Thought the installation would be easier but sorted now, looks good
Sol B. / Ore Valley, East Sussex –
electric motor had an issue, they came out and replaced the whole unit the same day, great service
Marilyn C. / Ramsgate, Kent –
speedy delivery, thank You….
Sukhmani / Kilwinning, Strathclyde –
had hoped it would arrive next day but did come in 48hr. product seems great, had one outing with it already!
Maximus / Rickmansworth, Hertfordshire –
Didn’t like th fact that they dont have smart home capable awnings
Dylon C. / Clayton le Moors, Lancashire –
Good quality but the template was missing for drilling this would have made the drilling of holes easier.